Active Psychology & Behaviour

SBE-UKRI: Uncovering the causes of Look But Fail To See (LBFTS) errors

In plain English

AI plain-English summary

A radiologist can stare directly at a lung x-ray and miss a tumour that is plainly visible. This "look but fail to see" (LBFTS) error is not a vision problem—it is a cognitive one, and it happens when an expert’s brain fails to process something their eyes have already registered. The same phenomenon causes airport screeners to overlook weapons in luggage and drivers to miss pedestrians in plain sight. Current research into these errors relies on outdated image databases full of objects people no longer recognise, like dial-up modems, which skew results. This project will build fresh, real-world stimulus databases and run experiments to identify which objects and scenes are reliably recognised over 90% of the time. By quantifying both recognisability and memorability, the team aims to pinpoint why some visible items get ignored and others do not. If successful, the findings could inform practical strategies—such as having a second human or an AI system double-check high-stakes images—to reduce errors in medical diagnostics, airport security, and other settings where missing what is in front of you carries serious consequences.

View original technical description
This project seeks to understand and reduce a common and potentially dangerous type of error, where a person fails to respond to something that is right in front of them. These "Look but fail to see" (LBFTS) errors can be something trivial, like a typo in an email, or something much more significant, like a pedestrian in the street. To qualify as an LBFTS error, the item that is missed must be clearly visible and the observer must be "expert" enough to identify the item. Thus, for example, no one would be expected to find a typo in a letter that was written in a language they do not know. Collaborating researchers in the US and the UK will create object and scene databases using real-world stimuli for use in LBFTS experiments. The goal is to identify strategies that reduce these errors, so that they can be minimized in many arenas. Of particular interest are those arenas that impact national health and security, as when a radiologist fails to see signs of cancer in a lung x-ray or a screener fails to see a weapon in carry-on luggage at the airport. The creation of carefully curated object and scene databases will benefit many. Existing object databases are aging and often include objects that observers may not easily recognize (e.g., a dial-up modem). The experiments will identify objects that are correctly recognized by observers over 90% of the time. They will also quantify the memorability of each object and scene. Stimuli will be validated by replicating previous LBFTS experiments and the relative contributions of recognizability and memorability will be assessed. The resulting pattern of LBFTS errors with real-world stimuli should inform the types of interventions that are more likely to improve performance. For example, random errors are minimized when two sets of eyes look at a stimulus. LBFTS errors can provide information to improve artificial intelligence systems, so that AI might provide one of those sets of eyes.

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Researchers

Jeremy Wolfe (Co-Investigator)Johan Hulleman (Principal Investigator)

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