Completed Economics & Business Food & Agriculture

Unpackaged Systems: A real world trial of a circular supply chain solution to scale refills for in-store & online retail

In plain English

AI plain-English summary

Shoppers will refill their own containers with detergent, pasta, and shampoo in a live trial across multiple UK supermarkets, bypassing single-use plastic packaging entirely. Most efforts to tackle plastic waste have focused on making single-use packaging lighter, switching to different disposable materials, or improving recycling. This project targets a more fundamental shift: eliminating single-use packaging altogether by making refill systems work at scale. The coalition—including major retailers, a logistics firm, and equipment manufacturers—will test whether refill can be operationally viable, cost-effective, and appealing to customers across multiple stores and online. If the trial succeeds, it could transform how supermarkets handle everyday products. Instead of buying goods sealed in plastic, customers would bring their own reusable containers and fill them in-store, or receive refills through a home-delivery system. This would dramatically cut the volume of single-use plastic entering the market, without relying on recycling or alternative materials. The project is the largest cross-sector refill trial attempted anywhere, and aims to prove that competitors can collaborate to make refill a mainstream retail option rather than a niche experiment.

View original technical description
Single-use plastic packaging is now firmly on the public's mind. Whilst government and industry have started to look for solutions, most innovation to date has focused on lightweighting, creating alternative single-use materials to SUPP or improving collection and recycling systems. While these are valuable improvements, Unpackaged believes the focus should be at the top of the waste hierarchy - i.e. the reduction, reuse and refilling of packaging - which would represent a true shift from a linear to a circular economy solution for plastic packaging. Refill (either in-store or at home) removes the need for single-use plastic packaging, as products are dispensed directly into customers' own reusable containers. If this concept were rolled out across mainstream supermarkets, it would dramatically reduce the amount of SUPP being placed on the market by UK retailers. With InnovateUK support, Unpackaged has assembled a Coalition of key UK retailers, a logistics partner and industry leading equipment manufacturers to design an optimised refill solution. This solution will be tested via a multi-retailer, multi-site, live Demonstrator Trial looking at everything from operational viability to consumer engagement and take-up. This will be the most ambitious collaborative cross-sector refill project to date, both in the UK and globally; and an example of how competitors can collaborate to solve the single-use plastic packaging crisis.

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Related Research

Grants with similar aims, by meaning.

Unpackaged: A Circular Supply Chain Solution To Scale Bulk in Retail
Perpetual Plastic for Food to Go (PPFTG)
Reduce, Reuse, Rethink PACKaging: towards novel fiber-based packaging and reuse schemes uptake
Capturing and Processing Compostable Packaging - Behaviour Change Interventions and Infrastructure Considerations
PET full loop - kick starting the UK recycling capability to close the loop on all PET packaging

Original classification

Demonstrator

Plain English summaries and category classifications on this site are generated by AI and may not perfectly reflect the original research.