Epistemic Exclusion and Patient Safety Participation Evaluation (EPSPE): conceptualising a knowledge framework for involvement, learning and change with harmed patients and families from diverse backgrounds.
In plain English
AI plain-English summaryMinority ethnic groups and people with mental health challenges or learning disabilities are more likely to be harmed by the NHS, yet their experiences are rarely used to improve safety. This project tackles that gap. Current patient safety methods are often developed without input from the very groups most at risk, meaning their knowledge is systematically excluded. The research will review existing evidence, conduct 30 interviews with harmed patients from diverse backgrounds, and 20 interviews with health professionals. It will then synthesise these findings into a conceptual framework—a practical tool for NHS decision-makers—to ensure that the insights of harmed patients from all backgrounds are actively used to prevent future incidents. If successful, this framework could change how the NHS learns from mistakes, making safety improvements more equitable and reducing harm for groups currently overlooked. The work feeds directly into the NHS England ‘learn from patient safety events service’, so it has a clear route to changing how the health service operates, not just what it studies.
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