Completed Mental Health Public Health & Healthcare

Effective Regulation and Evaluation of Digital Mental Health Technology

In plain English

AI plain-English summary

The UK’s medicines regulator is rewriting the rulebook for smartphone apps, chatbots, and other digital tools that claim to treat or manage mental health conditions. The Medicines and Healthcare products Regulatory Agency (MHRA) has already committed to overhauling how it regulates software used as a medical device, but the new rules remain too vague for digital mental health products specifically. At the same time, the National Institute for Health and Care Excellence (NICE) is preparing to evaluate these technologies, yet no consistent framework exists to judge whether they actually work or are safe. This project will translate the MHRA’s broad regulatory ambitions into concrete, accessible requirements tailored to mental health apps and platforms. Working jointly with NICE and other stakeholders, the team aims to create a risk-proportionate system—meaning a simple mood-tracking app would face lighter scrutiny than an AI tool that diagnoses depression. If successful, the work would give clinicians and patients a clear signal about which digital products are safe and effective, while preventing unsafe or useless tools from reaching the NHS and the public. It would also set a precedent for how the UK evaluates digital health technologies more broadly.

View original technical description
There is a growing mental health illness burden for individuals and society. The National Health Service Long Term Plan and Life Science Vision has committed to improving mental health care. At the same time there has been a significant increase in the number of digital mental health products available and used, giving hope of a way to help those in need, but these products present many regulatory challenges. As the UK safety regulator for healthcare products, we (the MHRA) recently outlined a programme to deliver bold improvements to the regulatory framework for software as a medical device. Further work is needed to translate these broad requirements into specific and accessible requirements for digital mental health products. Additionally, the National Institute for Health and Care Excellence (NICE) are prioritising digital technology evaluations and mental health is scheduled as a speciality area. The aim of this project is to enable access to safe and effective products, to help improve mental health care. It will do this by ensuring that digital mental health products are regulated in a risk proportionate manner and evaluated consistently. We propose to meet this ambitious aim by collaboratively working with NICE and other key stakeholders.

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Researchers

Richard Branson (EPMC Awardee)

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Original classification

Discretionary Award – DSH

Plain English summaries and category classifications on this site are generated by AI and may not perfectly reflect the original research.