Birmingham City University and Jhoots Pharmacy Limited KTP 24_25 R3

A single piece of tracking software will connect GP surgeries, hospitals, pharmacies, and patients to follow a medicine prescription from the doctor’s keyboard to the patient’s hands. Currently, prescription data moves in fragments. A GP sends an electronic script to a pharmacy, but the hospital may not know the patient picked it up, and the patient has no way to see where their medication is in the system. This project builds a unified digital pipeline so every link in the chain—prescriber, dispenser, and patient—sees the same real-time status. The software will flag delays, reduce duplicate requests, and cut the administrative back-and-forth that wastes NHS staff time. If it works, the system could quietly streamline a process most people never think about until it breaks. Pharmacies would know when to expect a patient’s repeat prescription. Hospitals could discharge patients faster because the outpatient pharmacy already has the medication ready. Patients would no longer need to phone their surgery to ask “has it been sent yet?”. The project is applied, not fundamental—its success is measured in minutes saved and errors avoided, not in new scientific knowledge.