Active Economics & Business Computing & AI

An innovative centralised funeral plan registration platform to alert stakeholders to activated plans that could reduce unclaimed plans by 7-17%

In plain English

AI plain-English summary

Every year, thousands of funeral plans go unclaimed because no one knows they exist. A UK tech company called infiniReg is building a centralised digital platform that alerts funeral directors, providers, and families when a prepaid funeral plan is activated, so the plan is actually used. The problem is that funeral plans are currently tracked through fragmented paper-based systems, meaning bereaved relatives often remain unaware that a plan exists. This adds financial stress to grief and leaves providers holding money that should have been spent on funerals, risking regulatory penalties and lawsuits. If the platform works, it would give all stakeholders instant access to plan information, ensuring every plan is honoured. That would reduce financial strain on families, help providers comply with regulations, and prevent assets from becoming dormant. The project also aims to create jobs outside London and the South East, supporting broader economic growth.

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infiniReg is a UK-based information technology SME led by Robert Brown (project lead), Nigel Mcginnity (project manager), John Pickering (technical lead) and Sophie Deeley (product manager). Funeral costs can be financially stressful, especially for the 10M people in the UK without significant cash savings. A prepaid funeral plan can reduce this burden, though only 13% of people aged 50+ have one in place, corresponding to 1 in 6 funerals. However, fragmented stakeholder processes and poor funeral plan traceability often result in bereaved families being unaware that such a plan exists, exacerbating financial distress and compromising funeral wishes. When plans go unclaimed, funeral plan providers may unknowingly retain deceased clients' funds, creating financial irregularity and risking regulatory scrutiny. Over time, failure to ensure funeral plans are fully retrievable will erode consumer trust, potentially exposing providers to class-action lawsuits and stifling economic growth in the funeral planning sector. infiniReg is developing a function-rich funeral fund reunification platform that provides key time-critical information on demand to all stakeholders. This ground-breaking innovation ensures 100% funeral plan transparency, boosting consumer confidence, reducing financial stress for bereaved families and increasing FCA compliance. infiniReg's platform provides a centralised digital solution. preventing up to £50M/year in assets from becoming dormant. The project will also create jobs and benefit regions outside London and the South East, aligning with government initiatives to drive economic growth.

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