University of Strathclyde and Solutions On Demand Limited KTP 24_25 R5

A care home manager in the UK can now see, in real time, whether a resident’s mood or behaviour has changed, and whether that change correlates with a specific staff intervention or activity. This project embeds user adoption and management methodologies into Connect, a Software-as-a-Service platform already used in residential care and education settings. The problem is that many care technologies work well in theory but fail in practice because staff are not trained to use them consistently, or because the data they generate is never analysed in a way that changes daily routines. The research will test how to scale Connect’s commercial use by evaluating what actually makes care teams adopt and stick with the platform. If successful, the outcome is not a new device or drug, but a repeatable method for getting care homes to use outcome-monitoring software effectively. That could mean fewer hospital admissions, earlier detection of decline in vulnerable people, and better value for public money spent on social care. It also gives the company behind Connect a validated pathway to sell its product at scale, rather than relying on one-off contracts that never embed.